HTC Get Started

  • Get started from your computer

    Set up your HTC phone from the comfort of a computer right at the store or your home. You can start personalizing your phone on the HTC Get Started site even before purchasing.

    1. On any computer, open the web browser and go to our HTC Get Started site (start.htc.com).
    2. Select your country, and then click Get Started.
    3. Select your HTC phone, and then click Next Step.
    4. As a start, select one of the recommended packages (such as Family or Sports) which has content like the wallpaper, apps, sounds, and more already preselected for you. (To check what's available in the package, click See details.)
      If you don't want to choose a package, click Custom to you.
    5. Click the different items under Personalize and choose what you want to add to your phone.
      Note:
      • HTC Get Started doesn't support uploading of your wallpaper image if you're using Internet Explorer 8.
      • For newer phone models, HTC Get Started lets you upload and trim your own ringtone. This feature is only available if you're using Google Chrome or Apple Safari.
    6. When you're done personalizing your phone, set up the accounts that you want to use on your phone.
    7. In the Finish step, do one of the following to save your settings:
      • Sign in with an HTC Account. If you don't have one yet, create a new account.
      • o On newer phone models or upgrades, you can sign in with your Facebook or Weibo account, depending on your region. When you do so, a new HTC Account will be created that's linked to your Facebook or Weibo profile.

    When you're done on the Web, use your phone to download and apply your web setup.

    1. Turn on your phone.
    2. On the Setup Wizard, do one of the following:
      • On newer phone models or upgrades, choose to import content on the "Set up phone" screen, and select Apply HTC Get Started setup. Or on the "Fast and easy setup" screen, tap the Click here link.
      • On older phone models, tap Apply settings from web on the "Fast and easy setup" screen.
    3. Sign in using the same credentials that you used for the web setup.
    4. Follow the onscreen instructions to download and apply your web setup.

    Note: To protect your privacy, we'll remove your accounts and personalized settings from the HTC Get Started site after you've applied them to your phone.

  • Get started from your HTC phone

    Simply follow the instructions on your phone to access the HTC Get Started site, set up your phone on the Web, and apply your web setup.

    When you turn on your phone for the first time:

    1. Make sure to walk through the Setup Wizard. On newer phone models or upgrades, select Set up from scratch on the Setup phone screen, tap Next, and then tap Get Started.
    2. Open your computer web browser, and then do one of the following:
      • If you see a URL and a pair code on the "Fast and easy setup" screen of your phone, go to the URL on your web browser, enter the pair code, and the click Get Started.
      • If you only see a URL on the "Fast and easy setup" screen of your phone, go to the URL on your web browser, select your country, and then tap Get Started.
    3. Follow steps 4 to 7 in Get started from your computer to personalize your phone, set up accounts, and save your web setup.
    4. When you're done on the Web, use your phone to download and apply your web setup.

    If you're already using your phone and are signed in to your HTC Account:

    You'll receive a notification from HTC to apply your web setup to your phone. Slide down from the top of the screen to open the Notifications panel, and then tap the Apply your phone settings notification. Just follow the onscreen instructions to download your web setup to your phone.

    If you're already using your phone but are not yet signed in to your HTC Account:

    Follow the steps below to sign in and apply your web setup.

    1. Slide down from the top of the screen to open the Notifications panel, and then tap Settings
    2. Tap Accounts & sync
    3. Tap Add
      , and then tap HTC Account.
    4. Sign in using the same credentials that you used for the web setup.
    5. You'll then receive a notification from HTC on your phone. Slide down from the top of the screen to open the Notifications panel, and then tap Apply your phone settings.
    6. Follow the onscreen instructions to download your web setup to your phone.

    Note:To protect your privacy, we'll remove your accounts and personalized settings from the HTC Get Started site after you've applied them to your phone.